Marchesa | FAQs

FAQs

Can I cancel my order?

Once an order is placed, you cannot change or cancel the order. You may return the order upon delivery. 

Do you offer price adjustments?

Please reach out to our concierge team at concierge@marchesa.com with all relevant details of the item you are requesting an adjustment for consideration. 

Can I use more than one promotion code on an order?

Promotion codes cannot be combined on a single order. One code can be used at a time when placing an order.

Which payment methods are accepted?

We accept credit cards including Visa, Mastercard, American Express, Discover, and more. You also have the option to pay with Paypal and Amazon Pay. We partner with Klarna as a buy now, pay later option.

Can I purchase extra fabric?

Unfortunately, we do not carry extra fabric for our styles. In an effort to be sustainable, we only order the amount needed to create the styles ordered.

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Visit our help center for additional assistance.

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