We are happy to accept returns purchased from marchesa.com within 14 days from the delivery date for a full refund. Please click on the following link www.marchesa.com/a/returns if you wish to make a return.
For US Customers, we will then send you a shipping label and all you have to do is print out and ship! International customers will need to arrange payment for their return shipment, please send it to:
C/O Fashion Logistics
621 US-46, Hasbrouck Heights, NJ 07604
Returns will be refused without prior notification and will be returned to the sender. If you wish to use your own return label, please make sure this has tracking information available. We will not be responsible if your parcel is lost and there is no way of tracking it.
Returned merchandise must be in their original condition with the security tag attached in order to be accepted.
Marchesa does not accept returns on any bridesmaids or bridal orders. All of our garments are custom made when ordered. There are no returns or exchanges, no exceptions. This policy applies to all online orders. Please note that payment will not be refunded even if the event is cancelled, without exception. Marchesa assumes no responsibility for any changes in your measurements for any reason. For any questions or concerns, please email firstname.lastname@example.org.
Products marked as "Final Sale" cannot be returned.
Return Shipping within the United States
Returns for full price items are complimentary. Sale items that are returned will have $10 deducted from the refund for the return shipping label.