We are happy to accept returns purchased from marchesa.com within 30 days from the delivery date for a full refund or exchange. For your convenience, a return slip will be included in your original packaging with any Marchesa purchase. You must submit a return request prior to shipping your parcel and a Return Authorization Number (RMA) will be sent to you via email. Returns and exchanges will be refused without prior notification and will be returned to the sender. If you wish to use your own return label, please make sure this has tracking information available. We will not be responsible if your parcel is lost and there is not way of tracking it.
Returned merchandise must be in their original condition with the security tag attached in order to be accepted. Please allow 7-10 business days for returns to be processed and refunded back to the original method of payment.